Privacy Policy
This Privacy Policy describes how Hydra Run (“we”, “us”, or “our”) handles information when you use our mobile application and related services (collectively, the “Services”). By using Hydra Run, you agree to this policy.
Information we collect
We collect information needed to provide and improve the Services, including:
- Account data: such as display name, email address, or authentication identifiers you provide when you create an account.
- Location and activity data: including GPS routes, pace, distance, elevation, and timestamps when you enable location permissions for run tracking.
- Device and diagnostics: device type, operating system version, app version, and crash or performance logs to keep the app stable.
- Usage data: in-app interactions (for example, features used) to understand engagement and improve the product.
How we use information
We use the information above to operate Hydra Run, personalize your experience, show leaderboards and social features you choose to participate in, provide customer support, maintain security, comply with law, and communicate important service updates.
Sharing of information
We do not sell your personal information. We may share information with:
- Service providers who assist us with hosting, analytics, email delivery, or similar functions, subject to confidentiality obligations.
- Other users when you use social or competitive features (for example, public profile elements or leaderboard placements you opt into).
- Authorities when required by law or to protect the rights, safety, and security of our users and the public.
Advertising
Where Hydra Run displays ads, partners may collect or use identifiers in accordance with their own policies and platform requirements. You can review your device-level ad preferences through your operating system settings.
Data retention
We retain information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or export certain personal information, or to object to or restrict certain processing. You can manage many preferences in the app or device settings. To submit a request, contact us through Support.
Children’s privacy
Hydra Run is not directed to children under 13 (or the minimum age required in your region), and we do not knowingly collect personal information from them.
Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure.
International transfers
Your information may be processed in countries other than where you live. Where required, we implement appropriate safeguards.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date.
Contact
Questions about this policy? Visit our Support page.